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Produktbild: Communication in Organizations

Communication in Organizations

26,99 €

inkl. gesetzl. MwSt., Versandkostenfrei

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

19.01.1976

Verlag

Free Press

Seitenzahl

224

Maße (L/B/H)

22,9/15,2/1,3 cm

Gewicht

371 g

Sprache

Englisch

ISBN

978-0-02-926710-3

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

19.01.1976

Verlag

Free Press

Seitenzahl

224

Maße (L/B/H)

22,9/15,2/1,3 cm

Gewicht

371 g

Sprache

Englisch

ISBN

978-0-02-926710-3

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Communication in Organizations
  • Contents

    Preface

    Chapter 1. The Nature of Organizational Communication

    The Rise and Fall of the Pruitt-Igoe Project

    The Importance of Organizational Communication

    The Hospital as an Information System

    Studying Communication in Organizations

    Main Elements in the Communication Process

    The Nature of Communication Research

    The Component Approach in Past Communication Research

    From Linear Models to a Systems Approach

    Biases in Past Communication Research

    Research on Communication in Organizations

    Toward Network Analysis

    Summary

    Chapter 2. Three Schools of Organizational Behavior

    Revolutionary Paradigms and Invisible Colleges

    Scientific Management School

    Critical Reactions to Taylorism

    Taylorism and Communication

    Human Relations School

    Illumination at the Hawthorne Plant

    Enter the Professors

    Rediscovering Informal Communication

    Changing Organizational Behavior Through the Human Relations Approach

    The Scanlon Plan: An Operationalization o[ the Human Relations Approach

    Criticisms of the Hawthorne Studies

    The Contribution of Chester Barnard

    Other Human Relationists: The Human Resources Subschool

    From S-M-C-R to R-M-C-S

    "The Plant Is Closing, The Plant Is Closing"

    The Systems School

    General Systems Theory

    The Unfulfilled Potential of Systems-Oriented Research in Organizations

    An Open System Approach

    Looking Outward

    Tile Internal Function of Communication

    Daniel Katz and Robert Kahn

    The "Technology" Subschool

    The Systems View of Communication

    Summary

    Chapter 3. Open System Theory and Organizational Environments

    Environment to the Fore

    What Is Environment?

    Research on Organizational Environments

    Information and Uncertainty

    Inputs and Outputs

    Measuring Environmental Dimensions

    Boundary-Spanning Cosmopolites

    Coping with the Environment: The TVA and Cooptation

    The Environment and Organizational Innovation

    Perceived Environment and Innovation in Agency A and B

    Organizational Climates

    Summary

    Chapter 4. The Effect of Organizational Structure on Communication Behavior

    What Is Structure?

    The Organization Chart and the Formal Structure of an Organization

    Rumors and the Informal Communication Structure

    Bureaucracy

    The Black Hole of Calcutta as a Communication Breakdown in a Bureaucracy

    Mao Tse-tung's Antibureaucracy in China

    Structure's Effect on Communication

    Restricted Flows and Information Overload

    Distortion at My Lai

    Distortion and Omission

    Horizontal and Vertical Flows

    "Sound Of" at the Bank Red Hammers in Peking

    Formal and Informal Communication Flows

    Informal Communication Roles

    Communication Behavior as a Determinant of Organizational Structure

    BÄrolandschaft: Offices Without Walls

    Summary

    Chapter 5. Communication Networks in Organizations

    Why Are Networks Important?

    Formal Structure and Communication Networks

    System Effects

    "It's a Small World!"

    Personal Networks: Radial and Interlocking

    Putting Structure Back into Organizational Communication

    Laboratory Experiments on Small Group Networks

    Background of the Small Groups Studies

    Circle, Wheel, and Chain

    Criticisms of the Small Groups Studies

    Network Analysis

    Background on Network Analysis in Organizations

    Network Analysis Procedures

    An Illustration of Communication Network Analysis in an Organization

    Individual Communication Roles in Organizations

    Gatekeepers

    Liaisons

    Opinion Leaders

    Cosmopolites

    Communication Structural Variables

    Personal Communication Networks

    Clique-Level Analysis

    System-Level Analysis

    Summary

    Chapter 6. Innovation In Organizations

    Innovation and Innovativeness

    Innovation and Change

    The Process of Innovation in Organizations

    Innovation as a Stepwise Process

    Performance Gaps and Problem Definition

    Knowledge of Innovations and Reinvention

    External Accountability

    Slack Resources

    Organizational Structure

    Stages in the Innovation Process

    Consequences of Innovation for Organizational Effectiveness

    Innovation and Bureaucracy in the Kingdom of Siam

    Organizational Innovativeness Research on Organizational Innovativeness

    Three Questionable Assumptions of Diffusion Research Perspectives on Innovation

    Summary

    Chapter 7. A Propositional Summary

    References

    Author Index

    Subject Index