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Strategic Supervision A Brief Guide for Managing Social Service Organizations

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.10.2009

Verlag

Sage Publications

Seitenzahl

248

Maße (L/B/H)

22,9/15,2/1,4 cm

Gewicht

280 g

Sprache

Englisch

ISBN

978-1-4129-1543-4

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.10.2009

Verlag

Sage Publications

Seitenzahl

248

Maße (L/B/H)

22,9/15,2/1,4 cm

Gewicht

280 g

Sprache

Englisch

ISBN

978-1-4129-1543-4

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Strategic Supervision
  • Produktbild: Strategic Supervision
  • Ch 1. Administrative Supervision within an Organizational Context
    Introduction
    Defining Supervision
    Summary
    Web-Based Resources
    For Further Reading
    Ch 2. Organizational and Workgroup Culture (David Cherin, David Chenot)
    Introduction
    Defining Organizational and Team Culture
    Gauging the Gap: A Tool for Cultural Narratives
    Providing a Cultural Narrative to Explain the Impact of Culture on the Organization and Team
    Supervisory Roles: Working in the Cultural Frame
    Supervisory Roles: Working in the Cultural Frame
    Frame Reflection
    Positive/Appreciative Inquiry
    Facilitating Team Culture
    Summary
    Web-Based Resources
    For Further Reading
    Ch 3. Value-based Principles and Laws Guiding Personnel Management
    Introduction
    Key Laws Guiding the Personnel Management Aspects of Supervision
    Summary
    For Further Reading
    Ch 4. Recruiting Effective Employees
    Introduction
    Specifying Job Tasks and Position Descriptions
    Use of Competency Statements in Supervision and Personnel Management
    Recruitment and Selection Phases and Strategies
    Summary
    Web-Based Resources
    For Further Reading
    Ch 5. Screening and Interviewing for Employee Selection
    Introduction
    Interviewing as a Special Phase of the Recruitment and Selection Process
    Completing the Selection Process: Reference Checks and Notifying Other Applicants
    Summary
    Web-Based Resources
    For Further Reading
    Ch 6. Facilitating Groups and Teams (Jean Kruzich, Nancy Timms)
    Introduction
    Characteristics of Effective Work Groups
    The Five Stages of Team Development
    Special Aspects of Team Supervision
    Team Facilitation Tools
    Summary
    Web-Based Resources
    For Further Reading
    Ch 7. Designing and Conducting Worker Performance Appraisals
    Introduction
    Methods of Performance Appraisal
    Work Standards Appraisal Method
    Management by Objectives and Results (MBO/MOR)
    Developing a MOB/ MOR Performance Appraisal Plan
    Planning and Conducting Performance Appraisal Conferences
    Summary
    Web-Based Resources
    For Further Reading
    Ch 8. Handling Employee Performance Problems
    Introduction
    Distinguishing Between Worker and Agency Factors when Diagnosing
    Employee Performance Problems
    Addressing Employee Performance Problems
    Employee Termination
    Summary
    Web-Based Resources
    For Further Reading
    Appendices
    A. Brief History of Social Work Supervision Concepts
    B. Answers to the Equal Employment Opportunity Commission (EEOC) Exercise
    C. Sample Position Description
    D. Core Competencies for Working in a Human Services Agency
    E. Planning, Leading and Coaching Professional Meetings