Public Management

Introduction.- PART I: THE CONTEXT OF PUBLIC MANAGEMENT.- Public and Private Management.- Public Services After the Financial Crisis.- The Role of the State in Public Services.- Changing Ideas about Public Management.- PART II: ORGANISATIONAL IDEAS IN PUBLIC MANAGEMENT UNDER CHALLENGE.- Paying for Public Services.- The Use of Markets in the Public Sector.- The Role of Users in Public Services.- PART III: CONTEMPORARY ISSUES IN PUBLIC MANAGEMENT.- Managing Performance in a Time of Austerity.- Professionals in Public Management.- PART IV: CONCLUSION.- Putting it all Together: Managing Contradictions in Public Management.