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Produktbild: Exploring Services Science
Band 143

Exploring Services Science 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings

Aus der Reihe Lecture Notes in Business Information Processing

49,99 €

inkl. gesetzl. MwSt., Versandkostenfrei

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

08.01.2013

Abbildungen

XII, 76 illus., schwarz-weiss Illustrationen

Herausgeber

João Falcão e. Cunha + weitere

Verlag

Springer Berlin

Seitenzahl

343

Maße (L/B/H)

23,5/15,5/2 cm

Gewicht

540 g

Auflage

2013

Sprache

Englisch

ISBN

978-3-642-36355-9

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

08.01.2013

Abbildungen

XII, 76 illus., schwarz-weiss Illustrationen

Herausgeber

Verlag

Springer Berlin

Seitenzahl

343

Maße (L/B/H)

23,5/15,5/2 cm

Gewicht

540 g

Auflage

2013

Sprache

Englisch

ISBN

978-3-642-36355-9

Herstelleradresse

Springer-Verlag KG
Sachsenplatz 4-6
1201 Wien
AT

Email: GPSR Kontakt

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  • Produktbild: Exploring Services Science
  • Strategic Reorientation and Influences on Business-IT Alignment: Case Study of a Luxembourgish Financial Services Provider.- A Service Oriented Simulation Architecture for Intelligent Building Management.- Capabilities in Systems Engineering: An Overview.- Applying the Lead User Method for Designing e-Services – Practical Techniques and Experiences.- Theory of Constraints in the Service Sector: Characterization for Banking and Analysis of the Factors Involved in Its Adoption.- Service Innovation Analytics: Towards an Approach for Validating Frameworks for Service Innovation Capabilities via Text Mining.- Modeling ITIL Business Motivation Model in ArchiMate.- Service Science: A Service System Design Science Research Method?.- Modeling Service Relationships for Service Networks.- Evaluating the IT Strategic Plan for the Public Administration in Portugal.- Open Semantic Service Networks: Modeling and Analysis.- Ontological Representation and Governance of Business Semantics in Compliant Service Networks.- Simulation-Based Quantification of Business Impacts Caused by Service Incidents.- IT Governance Mechanisms: A Literature Review.- A Model-Driven Environment for Service Design, Simulation and Prototyping.- Towards a Taxonomy of Service Design Methods and Tools.- A Survey of Tool Support for the Animation of IT Services Process Models Execution.- Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms.- A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport.- Benchmarking as a Development Tool in Healthcare.- Towards an Ontology and Modeling Approach for Service Science.- Extended DEMO-Based SLAs to Specify Customers’ Expectations.- Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling.- A Model for Open, On-Demand, Collaborative Education for Service Science.- Factors Influencing Purchase Intention of Private Label Products: The Case of Smartphones.- Media Sharing in Situated Displays: Service Design Lessons from Existing Practices with Paper Leaflets.- Towards a Personal Relationship-Based Assignment of Client Representatives to Accounts.- Future Deployment of Technology in Healthcare Services - A Delphi Approach.