Produktbild: Human Capital Learning (SAS)

Human Capital Learning (SAS)

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Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

21.07.2014

Verlag

John Wiley & Sons

Seitenzahl

320

Maße (L/B/H)

23,5/15,7/2,2 cm

Gewicht

618 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-118-75350-7

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

21.07.2014

Verlag

John Wiley & Sons

Seitenzahl

320

Maße (L/B/H)

23,5/15,7/2,2 cm

Gewicht

618 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-118-75350-7

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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Die Leseprobe wird geladen.
  • Produktbild: Human Capital Learning (SAS)
  • Foreword xiii

    Preface xvii

    Acknowledgments xix

    Introduction xxi

    Chapter 1 The New Workforce 1

    Defining the Generations 2

    Projected Gaps as the Generations Shift 4

    Chasing Down Retirement 4

    Changing the Way We Work 5

    Technology 6

    Economy 7

    Globalization 8

    Demographics 9

    Are Virtual Workplaces Here to Stay? 9

    What Can Learning Leaders Do? 9

    Summary 10

    Notes 11

    Chapter 2 The Need for a Strategy 13

    Measurement as an Intentional Process 15

    Continuum of Analytics 17

    Continuum of Learning and Development

    Analytics 20

    Summary 22

    Notes 22

    Case Study: A Measurement Strategy in Action:

    Pfizer 24

    Chapter 3 Establishing a Measurement Framework 31

    Measurement Frameworks 32

    A Practical Measurement Framework for Learning 35

    Summary 39

    Notes 40

    Case Study: Improving Collectors' Skills: AT&T 41

    Chapter 4 Planning for Success 61

    Purpose and Political Will 62

    Skills and Capabilities 65

    Tools and Technology 66

    Data 67

    Taking Inventory: What It Takes 69

    Developing the Plan: Measurement Blueprints 69

    Summary 73

    Note 73

    Case Study: A Culture of Measurement: Chrysler

    Academy 74

    Chapter 5 Curriculum Alignment 79

    Goal: To Close the Skill Gaps 80

    The Performance Map 80

    How We Learn from High Performers 82

    Quantifying the Gap 84

    Aligning and Prioritizing the Curriculum 85

    Beyond Curricula 86

    Summary 87

    Case Study: Performance Analytics for an Aligned Curriculum: VW Credit, Inc. 88

    Chapter 6 Measurement Alignment 97

    Alignment Wanted 98

    Maps-An Old Idea, a New Application 98

    What Is a Measurement Map? 99

    What Does a Measurement Map Look Like? 100

    Building a Measurement Map 104

    Defining the Data 106

    Summary 107

    Case Study: Showing Learning's Alignment with the

    Business: VW Credit, Inc. 109

    Chapter 7 Improving on the Basics 115

    The Basics 116

    Improving Level 1 118

    Improving Level 2 124

    Improving the Analysis 130

    Summary 137

    Notes 137

    Case Study: Leadership Program at a Fortune 500 Financial Company 139

    Chapter 8 Hard Evidence Using Advanced Analytics 145

    The Quest for Isolated Impact 146

    Causation: What Really Drives Performance? 149

    Isolating the Impact: Improving Levels 4 and 5 150

    A Gentle Guide to the Statistics of Causation 152

    Statistical Modeling and Significance 154

    Isolation and the Analytics Continuum 155

    Summary 156

    Note 157

    Case Study: Achieving Business Impact at a Major Utility Company 158

    Case Study: Hard Evidence Using Advanced Analytics: Valuing Training at Defense Acquisition University 164

    Chapter 9 Optimization through Predictive Analytics 169

    Predictive Analytics 170

    How to Optimize Investments 171

    Getting the Data for Optimization 174

    Predictive Analytics-A Learning Game Changer 175

    Pioneers of Predictive Analytics in Human Resources 176

    Conclusion 177

    Notes 179

    Case Study: Optimizing Performance Management: VF Corporation 180

    Chapter 10 In Conclusion-Get Started 187

    Note 189

    Appendix A Talent Development Reporting Principles (TDRp): Managing Learning like a Business to Deliver
    Greater Impact, Effectiveness, and Efficiency 191

    Appendix B What It Takes 219

    Appendix C Measurement Plan: Blueprints for Measurement 225

    Appendix D Using Bloom's Taxonomy 233

    Appendix E Guidelines for Creating Multiple Choice Questions 237

    Appendix F Getting Your Feet Wet in Data: Pr