From the reviews:
"The book provides some nice reading … . Every chapter starts with some helpful overview about what is to be expected, and then immediately goes into detail. … the book will probably be useful as (theoretical) background for today’s as well as tomorrow’s problems because many concepts are so fundamental that they will not become outdated … . the book is clearly structured and the concepts and ideas are well explained and supported by examples. … it is fun to study the book." (S. Voss, Journal of the Operational Research Society, Issue 56, 2005)
"Kushner is a well-known expert in the field. The scope of the book is impressive, and yet the reader is introduced to the subject with care. The introduction presents a pleasing and intuitive description of the heavy traffic limiting procedure … . Helpful examples appear throughout the book as well, and the list of references is expansive. This book is well organized and carefully written; the style is clear. It is suitable both as an introduction to the topic and as a reference." (C. Gromoll, Nieuf Archief voor Wiskunde, Vol. 6 (2), 2005)
"The reader is provided with extensive references to more introductory material and to related research papers … . But introducing the technical prerequisites seems to be done in a way that allows to apply the book as a guide to solve application problems. The book is well suited as a reference manual to actual research in the field. It serves as background material to courses on Stochastic Processes or may in parts be used as reference material to a graduate course on Stochastical Networks." (H. Daduna, Operations Research-Spektrum, Issue 14, 2002)
"This volume is a treatise on the topic described by the title. It arose from a graduate course given by the author in the Applied Mathematics Department at Brown University. … There are 257 references, a symbol index and an index. This book will be a standard reference inheavy traffic analysis for controlled queues and networks." (A. Akutowicz, Zentralblatt MATH, Vol. 988 (13), 2002)
