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Business Operations Models Becoming a Disruptive Competitor

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

03.05.2015

Verlag

Kogan Page Ltd

Seitenzahl

264

Maße (L/B/H)

23,4/15,6/1,5 cm

Gewicht

406 g

Auflage

1

Sprache

Englisch

ISBN

978-0-7494-7331-0

Beschreibung

Rezension

"Business leaders crave greater simplicity but sometimes end up confusing themselves with an overload of data or 'analysis paralysis'. Braithwaite and Christopher draw on years of experience to cut through the confusion with lucidity and compelling evidence. Their business operations models are based on admirably clear principles. Their approach could help you reinvent your business and set you on a path to greater success." ("Stefan Stern, Financial Times columnist and Visiting Professor, Cass Business School")
"The business operations model framework builds on the extensive theoretical knowledge and deep practical experience residing within these two authors, making it a must-read for those engaged in modern business. From wide-ranging commercial know-how the authors have selected case studies that provide clear insight and learning into what makes today's and tomorrow's super-competitors." ("Chris Jephson, former Director of Learning at Maersk Line and Director, Client Relations, Maersk Logistics")
"Alan and Martin have influenced the evolution of Retail Supply Chains over the past 30 years through the advice given to leading companies by LCP and through their work at Cranfield. Today the pace of change is more disruptive than ever and it is timely to reflect on the principles which shape efficiency and effectiveness in this area, which is so critical to sustained business success." ("David Wild, CEO, Domino’s Pizza, formerly CEO of Halfords and Walmart and director at Tesco")
"Business Operations Models is a book about winning, about succeeding in business with a particular slant towards supply chain and logistics management encapsulating more than 30 years' experience by prominent supply chain and business operations strategists and practitioners from Cranfield University: Alan Braithwaite and Martin Christopher. Whilst detailed, it never hides behind jargon and sets out a clear methodology for success. Each chapter illustrates the points by case studies of well-known successes such as Apple and Amazon and has useful task-driving checklists." ("Logistics & Transport Focus")
"Needing to reconfigure your operating model for competitive advantage might be an easy concept to accept, but the execution is likely to be difficult. Valuable assistance is provided in the many case studies and visuals in this book. There are two groups who should read this book: executive leaders that want to transform their operation in a way that will alter their role in a market and managers that have high aspirations and a vision for the true contribution they could make if they were positioned differently." ("Kelly Barner, Buyers Meeting Point")
"What a terrific book. Alan Braithwaite and Martin Christopher have done an excellent job in showing the importance of operations, giving us new perspectives on the subject, cleverly contextualizing logistics / SCM within a broader business framework, and packing the book with fascinating company cases, data and quotes. I can see why the book has been so well received. I have certainly learned a lot and will be strongly recommending it to my students and colleagues." ("Alan McKinnon, Professor at Kühne Logistics University")

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

03.05.2015

Verlag

Kogan Page Ltd

Seitenzahl

264

Maße (L/B/H)

23,4/15,6/1,5 cm

Gewicht

406 g

Auflage

1

Sprache

Englisch

ISBN

978-0-7494-7331-0

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Business Operations Models
  • Produktbild: Business Operations Models
  • Preface and acknowledgements

    01 What we mean by business operations models - and why are they important?
    The business operations model framework
    Case study: the Southwest Airlines success story

    02 The characteristics of super-performing businesses
    The FT Global 500 rankings
    The Gartner top 25
    The five levers and the business operations model
    Financial engineering through the business operations model
    Super-performers can be disruptors

    03 The customer lens - understanding compelling value
    The 'time-sensitive' customer
    Performance rather than products
    Case study: Irish Fertilizers
    Case study: e-commerce delivery models

    04 The strategy operations gap
    What is strategy?
    The gap between strategy and operations
    Reinventing your business model
    Value disciplines
    The power of process
    Business process redesign for strategic transformation
    The balanced scorecard
    Conclusion

    05 Unpacking the business operations model framework
    Scenarios for transformation or disruption

    06 The technology dimension to being a disruptor
    Disruptive evolutions in freight
    Digitization - the 21st-century 'steam engine'
    The business operations model: Maxims for exploiting technological innovation
    Case study: Uber Technologies
    Case study: Apple
    Case study: Amazon

    07 Market-changing models - driving transformation
    Go-to-market choices - a key to overall economic performance and customer access
    Channels-to-market - effective intermediation or disintermediation
    Service-dominant logic - transforming the proposition
    Commercial focus - driving and leveraging scale through buying and pricing
    Case study: Dell
    Case study: Kingfisher/B&Q
    Emerging maxims for using channels as a disruptive competitive capability

    08 Competing through the basics
    Internal transformation and the 'power of 1 per cent'
    Obliterating waste
    The cost of complexity
    Lean and Six Sigma - a transformation concept
    Case studies - introduction
    Case study: Aldi
    Case study: WH Smith
    Case study: Toyota and the ascendency of the Japanese auto industry

    09 Optimization of the business operations model
    The new optimization - busting the paradigm or redefining the algorithms
    Fulfilment networks
    Service and support
    Sourcing and manufacturing
    Demand and supply planning
    End-to-end cost of service and supply and commercial control
    Case studies - introduction
    Case study: Addis Housewares
    Case study: health-care consumables manufacturing and distribution
    In conclusion - optimizing is about finding a new model

    10 Making it happen - becoming a disruptor
    Actions for realization - the 'crystal of change'
    Overcoming disbelief
    Don't underestimate serendipity
    It should never be too late - but sometimes it is
    Case study: Southwest Airlines
    Case study: Christie-Tyler
    Case study: John Lewis Partnership
    Case study: Woolworths

    11 Guiding principles to building a competitive edge through business operations models
    Building a new business operations model by selecting from the elements
    The importance of analytics in design
    Driving change through the crystal, building road maps for the journey
    Symbols for change
    Challenges and risks for innovation and change
    In conclusion

    References
    Index