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Produktbild: Truth About Managing People, The: Proven Insights to Get the Best from Your Team
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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

09.10.2024

Verlag

Pearson Education Limited

Seitenzahl

288

Maße (L/B/H)

21,6/13,8/1,6 cm

Gewicht

408 g

Auflage

4

Sprache

Englisch

ISBN

978-0-13-404843-7

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

09.10.2024

Verlag

Pearson Education Limited

Seitenzahl

288

Maße (L/B/H)

21,6/13,8/1,6 cm

Gewicht

408 g

Auflage

4

Sprache

Englisch

ISBN

978-0-13-404843-7

Herstelleradresse

Financial Times Prent.
St.-Martin-Straße 82
81541 München
DE

Email: salesde@pearson.com

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  • Produktbild: Truth About Managing People, The: Proven Insights to Get the Best from Your Team

  • Preface     vii

     

    PART I THE TRUTH ABOUT HIRING

     

    Truth 1 The Importance of “People Skills”      1

    Truth 2 First Impressions DO Count!      5

    Truth 3 Forget Traits; It’s Behavior That Counts!      9

    Truth 4 Brains Matter; or Why You Should Hire Smart People     13

    Truth 5 When in Doubt, Hire Conscientious People!     17

    Truth 6 Want Friendly Employees? It’s in the Genes!     21

    Truth 7 Don’t Ignore Emotional Intelligence     25

    Truth 8 Throw Out Your Age Stereotypes     29

    Truth 9 Match Personalities and Jobs     33

    Truth 10 Hire People Who Fit Your Culture: My “Good Employee” Was Your Stinker!     37

    Truth 11 Good Citizenship Counts!     41

    Truth 12 Realistic Job Previews: What You See Is What You Get     45

    Truth 13 Manage the Socialization of New Employees     49

     

    PART II THE TRUTH ABOUT MOTIVATION

     

    Truth 14 Why Many Workers Aren’t Motivated at Work Today     53

    Truth 15 Telling Employees to “Do Your Best” Isn’t Likely to Achieve Their Best     57

    Truth 16 Professional Workers Go for the Flow     61

    Truth 17 Not Everyone Wants a Challenging Job     65

    Truth 18 When Giving Feedback: Criticize Behaviors, Not People     69

    Truth 19 You Get What You Reward     73

    Truth 20 It’s All Relative!     77

    Truth 21 Recognition Motivates (and It Costs Very Little!)     81

    Truth 22 There’s More to High Employee Performance Than Just Motivation     85

    Truth 23 So Long Loyalty, Hello Employee Engagement     89

     

    PART III THE TRUTH ABOUT LEADERSHIP

     

    Truth 24 Five Leadership Myths Debunked     93

    Truth 25 The Essence of Leadership Is Trust     97

    Truth 26 Experience Counts! Not Necessarily!     101

    Truth 27 Effective Leaders Know How to Frame Issues     105

    Truth 28 You Get What You Expect     109

    Truth 29 Charisma Can Be Learned     113

    Truth 30 Charisma Is Not Always an Asset     117

    Truth 31 Make Others Dependent on You     121

    Truth 32 Successful Leaders Are Politically Adept     125

    Truth 33 Ethical Leadership     129

    Truth 34 Virtual Leadership: Leading from Afar     133

    Truth 35 Leading Across the Generational Gap     137

    Truth 36 Becoming a Mentor     141

    Truth 37 Adjust Your Leadership Style for Cultural Differences, or When in Rome…     145

     

    PART IV THE TRUTH ABOUT COMMUNICATION

     

    Truth 38 Hearing Isn’t Listening     149

    Truth 39 Listen to the Grapevine     153

    Truth 40 Men and Women Communicate Differently     157

    Truth 41 What You Do Overpowers What You Say     161

    Truth 42 The Value of Silence     165

    Truth 43 Watch Out for Digital Distractions     169

     

    PART V THE TRUTH ABOUT BUILDING TEAMS

     

    Truth 44 What We Know That Makes Teams Work     173

    Truth 45 2 + 2 Doesn’t Necessarily Equal 4     177

    Truth 46 The Value of Diversity on Teams     181

    Truth 47 We’re Not All Equal: Status Matters!     185

    Truth 48 When Teams Are Appropriate, and When They’re Not     189

     

    PART VI THE TRUTH ABOUT MANAGING CONFLICTS

     

    Truth 49 The Case for Conflict     193

    Truth 50 Beware of Groupthink     197

    Truth 51 How to Reduce Work-Life Conflicts     201

    Truth 52 Negotiating Isn’t About Winning and Losing     205

     

    PART VII THE TRUTH ABOUT PERFORMANCE EVALUATION

     

    Truth 53 Annual Reviews: The Best Surprise Is No Surprise!     209

    Truth 54 Don’t Blame Me! The Role of Self-Serving Bias     213

    Truth 55 Judging Others: Tips for Making Better Decisions     217

    Truth 56 Coping with Deviant Workplace Behavior     221

     

    PART VIII THE TRUTH ABOUT COPING WITH CHANGE

     

    Truth 57 Most People Resist Any Change That Doesn’t Jingle in Their Pockets!     225

    Truth 58 Use Participation to Reduce Resistance to Change     229

    Truth 59 Creating Creative Employees     233

    Truth 60 Employee Turnover Can Be a Good Thing     237

    Truth 61 In Cutbacks: Don’t Neglect the Survivors     241

    Truth 62 Beware of the Quick Fix     245

     

    References     249