Produktbild: Revenue Operations

Revenue Operations A New Way to Align Sales & Marketing, Monetize Data, and Ignite Growth

29,99 €

inkl. gesetzl. MwSt., Versandkostenfrei


Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

23.05.2022

Verlag

John Wiley & Sons Inc

Seitenzahl

304

Maße (L/B/H)

23,3/15,9/2,7 cm

Gewicht

506 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-119-87111-8

Beschreibung

Rezension

"Diorio and Hummel lay out a practical system for generating scalable and sustainable growth that applies to virtually any business - large or small - that wants to generate more growth and value."
 
- Bob Kelly, CEO, Sales Management Association
 
"Revenue Operations is an essential career roadmap for those that have made growth their cornerstone objective."
 
- Bob Liodice, President and CEO, The Association of National Advertisers
 
"Revenue Operations, a new business digest on how to assemble multiple functional disciplines being executed by different internal organizations and designing a system for a consistent, cost-effective revenue growth. Diorio and Hummel give the business community a playbook every executive team should be aware of to optimize the growth of their company. Revenue Operations is a must read that should be on every CEO's list of executive and management books."
 
- Rich Ehld, Founder, Sirius Decisions

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

23.05.2022

Verlag

John Wiley & Sons Inc

Seitenzahl

304

Maße (L/B/H)

23,3/15,9/2,7 cm

Gewicht

506 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-119-87111-8

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

Kundinnen und Kunden meinen

0 Bewertungen

Informationen zu Bewertungen

Zur Abgabe einer Bewertung ist eine Anmeldung im Konto notwendig. Die Authentizität der Bewertungen wird von uns nicht überprüft. Wir behalten uns vor, Bewertungstexte, die unseren Richtlinien widersprechen, entsprechend zu kürzen oder zu löschen.

Die Bewertungen sind nach Format, Anzahl Sterne und Datum sortiert.

Verfassen Sie die erste Bewertung zu diesem Artikel

Helfen Sie anderen Kund*innen durch Ihre Meinung

Kundinnen und Kunden meinen

0 Bewertungen filtern

Die Leseprobe wird geladen.
  • Produktbild: Revenue Operations
  • FORWARD

    ACKNOWLEDGEMENTS

    INTRODUCTION - Growth Is Good

    PART I: REVENUE OPERATIONS, A SYSTEM FOR GROWTH

    CHAPTER 1: A Bold Approach to Take Control of the Entire Revenue Cycle

    Introducing Revenue Operations, a New Way to Create Sustainable, Scalable Growth

    The Financial Link Between Firm Value and Growth

    The Challenges of Growth in the 21st Century: Customers, Disruptions and Fragmentation

    CHAPTER 2: The Value and Impact of Revenue Operations

    How Revenue Operations Creates Value

    Eight Ways Revenue Operations Creates Financial Value

    The Change Management Hurdle

    PART II: A MANAGEMENT SYSTEM TO ALIGN YOUR REVENUE TEAMS

    CHAPTER 3: The Six Pillars of the Management System

    Commercial Leadership that Unifies Marketing, Sales, and Service

    Consolidated Operations that Support All Growth-related Functions

    Commercial Architecture that Maximizes the Return on Selling Assets

    Commercial Insights Built upon Customer Engagement and Seller Activity Data

    Commercial Enablement Capabilities that Turn Your Technology into a "Force Multiplier"

    Best Practices for Managing Data, Technology, Content, and Intellectual Property Assets

    CHAPTER 4: Leadership That Aligns Sales, Marketing and Service

    Growth Levers across Executive Functions

    A New Generation of Growth Leader Emerges

    CHAPTER 5: Three Leadership Models: The Tsar, the Federation and the Chief of Staff

    The Tsar: Putting a "CXO" in Charge of Revenue Teams

    The Federation: An Alliance Among Leadership Functions

    The Chief of Staff: A Revenue Operations "Rock Star"

    CASE STUDY: Enhancing Value Across the Company at GHX

    PART III: AN OPERATING SYSTEM FOR CONECTING TECHNOLOGY, DATA, PROCESSES, AND TEAMS

    CHAPTER 6: Assemble the Nine Building Blocks of Revenue Operations

    What Does an Operating System for Business Look Like?

    The Building Blocks of the Revenue Operating System (ROS)

    The Team That Connects the Most Dots Wins

    CHAPTER 7: Connect Your Data, Technology and Channels to Acquire More Customers

    Building Block #1: Revenue Enablement: CRM, sales enablement, content and learning technologies that support selling

    Building Block #2: Channel Optimization: selling channels that engage customers in human interactions

    Building Block #3: Customer Facing Technology: the "owned" digital selling infrastructure that engage customers digitally

    CHAPTER 8: Blend Data into Insights that Inform Selling Actions, Conversations and Decisions in Real-Time

    Building Block #4: Revenue Intelligence: Manage and Measure Financial Value

    Building Block #5: Engagement Data Hub: Leverage Advanced Analytics to Connect Growth Assets to Value

    Building Block #6: Customer Intelligence:  Use Customer Data to Inform Decisions, Actions and Conversations

    CHAPTER 9: Extract More Revenue and Margins from Your Teams and Resources

    Building Block #7: Talent Development: Attract, Develop and Retain Commercial Talent

    Building Block #8: Resource Optimization: Allocate People, Time and Effort Against Opportunities

    Building Block #9: Revenue Enhancement: Increase Revenue Yield with Packaging, Pricing and Personalized Offers

    CHAPTER 10: Tune the Operating System to Get Maximum Performance

    Digitize Planning Processes to Improve Agility in Deploying Your Resources

    Use Analytics to Make Better Predictions, Forecasts and Investment Decisions

    Adopt Advanced Modeling Techniques to Evaluate More Scenarios and to Build Consensus

    PART IV: HOW TO GET STARTED AND DRIVE IMPACT

    CHAPTER 11: Six Smart Actions to Deliver Growth

    Get Better Visibility into the Revenue Cycle

    Simplify The Selling Workflow

    Share Marketing Insights with Frontline Sellers

    Develop and Retain High Performing Selling Talent

    Make Selling Channels More Effective

    Streamline and Personalize the Selling Content Supply Chain

    CHAPTER 12: Big or Small: Tailor Revenue Operations to Work for Your Business

    How Revenue Operations Can Grow Revenues, Profits and Value in Your Business

    Actions Enterprise Leaders Should Be Prioritizing

    Achieving Hyper-growth for Small Companies

    CHAPTER 13: Activity to Impact: Make the Business Case for Your Growth System

    Prioritize the Actions that Will Generate Short- and Long-Term Value

    A Financially Valid Framework for Connecting Smart Actions to Firm Value: The Revenue Value Chain

    Use the Revenue Value Chain to Create Budgets, Earn Buy-In and Take Action

    APPENDIX: PRACTICAL TOOLS TO IMPLEMENT REVENUE OPERATIONS

    Glossary

    A Simple Way to Assess the Current Maturity of Your System of Growth

    Citations

    Index