Don't Repeat Our Mistakes Nine Lessons for Leaders Championing Cultural Transformations

The nine key lessons in this book are not just about leading Lean enterprises; they provide a practical roadmap for building and then sustaining a high-performance team. Any leader looking to outperform their competition should study these nine lessons.
-- Dave Burdakin, Retired President of The HON Company, Paladin Brands and JBT/Oshkosh AeroTech

Demonstrating the guiding principle of "lead with humility," the authors share their personal mistakes, provide practical lessons learned, and weave their insights within the framework of the Shingo Institute's Model for Operational Excellence to create a valuable resource for anyone on their journey of continuous improvement.
-- Tim Pettry, Senior Advisor, Continuous Improvement, Cleveland Clinic

For the past 29 years, I've been involved in Lean transformations. The team that has pulled this effort together rightly recognizes the importance of leadership in a cultural change. Cultural change is top-down driven (as opposed to bottom-up driven - sometimes referred to as a revolution - usually not effective in most organizations). The nine lessons they highlight fill a gap in the current Lean literature, namely, how do I, as a leader, ensure the success of our Lean initiatives? I will be sharing this with my clients.
-- David Hicks, Vice President, Consulting, TBM Consulting Group, Inc