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Produktbild: Customer Value-centered Management
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Customer Value-centered Management Understanding and Leveraging Value-to-Value, Pricing, Big Data, and Controlling

Aus der Reihe Future of Business and Finance
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76,99 € UVP 85,59 €

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Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

17.07.2025

Abbildungen

XXII, 81 illus., schwarz-weiss Illustrationen

Verlag

Springer

Seitenzahl

348

Maße (L/B/H)

24,1/16/2,6 cm

Gewicht

721 g

Sprache

Englisch

ISBN

978-3-031-90496-7

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

17.07.2025

Abbildungen

XXII, 81 illus., schwarz-weiss Illustrationen

Verlag

Springer

Seitenzahl

348

Maße (L/B/H)

24,1/16/2,6 cm

Gewicht

721 g

Sprache

Englisch

ISBN

978-3-031-90496-7

Herstelleradresse

Springer-Verlag KG
Sachsenplatz 4-6
1201 Wien
AT

Email: GPSR Kontakt

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  • Produktbild: Customer Value-centered Management

  • Part I: Introduction and General Conditions.- 1. The Changed Perspective: eagle eye instead of tunnel vision.- 2. Management after the coronavirus crisis: focus on a holistic approach.- 3. A better understanding of big data: what can What Big Data can and cannot do?.- Part II: The cornerstones of customer value-centered management: benefits, price and costs.- 4. Core function Customer benefits: What are the actual customer needs?.- 5. Core function pricing: What is the optimal price and how can it be determined.- 6. Core function costs: Which costs are relevant to the decision?.- Part III: The value-to-value perspective (networked value perspectives).- 7. Customer value: Between ABC analysis and Customer Lifetime Value (CLV).- 8. Customer centricity: Customer needs and requirements. Focus on the customer contact points.- 9. The combination of value perspectives: Value-to-value segmentation in practical use.- Part IV Customer value-centered management: Management and controlling of the interfaces between benefit, price and costs.- 10. Price-benefit perspective: interactions or Change of effect - signal prices and value pricing.- 11. Price-cost perspective: impact effects and patterns of the top-down and bottom-up approach.- 12. Cost-benefit perspective: the conflicting priorities between transparent pricing and target pricing.- Part V Outlook: Customer value-centered management in a VUCA world.- 13. The path to a customer value-centered company.- 14. What you can learn from the most successful companies can - and what not.- 15. The challenge: The increasingly uncertain Getting a grip on environmental conditions.